Privacy Policy

Privacy Policy

Introduction

Welcome to https://vehicle-crash-repair.collision-talk.com (hereafter referred to as “Vehicle Crash Repair” or “we,” “us,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in compliance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA), Colorado, USA
  • Utah’s Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut’s Consumer Data Protection Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including our official website, mobile applications, online services, and any other digital platforms owned or operated by Vehicle Crash Repair. It is important to emphasize that this policy does not extend to third-party websites, apps, or services accessible through links on our site, as they have their own privacy policies governing user data.

Processing Activities

This Privacy Policy guides how we interact with users and process personal information in the following scenarios:

  1. Authorized User Activities: When you use our applications and services as a registered user.
  2. Website Visits: If you visit any page within our website network linked to this policy.
  3. Communications: For all forms of communication initiated by us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which can include:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data associated with transactions, billing, and payment processing.
  • Financial Information: Records of financial transactions or information required for services involving financial dealings.
  • Purchase Information: Data regarding products or services purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device used to access our services.
  • Location Data: Information about your geographical location when using our location-based services.
  • Feedback and Reviews: Content you share with us through surveys, feedback forms, or product reviews.
  • Social Media Information: Personal data obtained from social media platforms when users interact with our content or engage on these platforms.
  • Product Information: Details about products you purchase or inquire about, including preferences and customization choices.

We collect this data through direct user input, automatic logging files, analytics tools, and third-party services.

Cookies

Cookies are small text files stored on your device to enhance user experience and enable certain features. We use cookies for several purposes:

  • Strictly Necessary: These ensure the basic functionality of our website and applications.
  • Preferences: Remembering user preferences for a personalized experience.
  • Analytics: Tracking site usage and gathering analytics data to improve our services.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie settings.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified at the time of collection or under applicable laws. Once the retention period expires or when these purposes are fulfilled, we securely delete or anonymize the data.

Security Measures

Vehicle Crash Repair employs robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes:

  • Encryption for secure data transmission and storage.
  • Engaging trusted third-party processors who adhere to strict data protection standards.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it promptly.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access and request a copy of the data we hold about you.
  • Correction or rectification of inaccurate or incomplete personal data.
  • Erasure (right to be forgotten), subject to legal exceptions.
  • Restriction or object to the processing of your data in specific circumstances.
  • Data portability, allowing you to move or transfer data from our systems.
  • Object to the use of your data for direct marketing purposes.
  • Lodge a complaint with relevant supervisory authorities.

To exercise these rights, please contact our privacy team using the details provided below. We will respond to such requests within applicable time frames.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website with an updated effective date.

Contact Information

For any privacy-related inquiries, unsubscribe requests, feedback, or data protection questions, please contact us: